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Facebook Creative Optimisation 101 [2021 Guide]

From your testing framework to building creative hypotheses to key metrics that you need to be aware of when optimizing your creative, your ultimate guide to creative optimization.
July 15, 2021
Get a free 30 minute marketing consultation with a Facebook growth expert
Get a free 30 minute marketing consultation with a Facebook growth expert

How important is Facebook creative optimisation really in order to run a profitable Facebook marketing campaign?

This article is for DTC eCommerce brands that are in the six to seven-figure range in annual revenue. If you meet one of these two criteria, this is for you:

  • You are trying to diversify & scale your marketing channels
    You have successfully launched your brand & revenue is growing, however, you want to tap into the power of Facebook’s advertising platform to increase your YoY growth rate.
  • You are actively advertising on Facebook, but you feel that there is room for improvement
    Over three million businesses actively advertise on Facebook & the vast majority think that they are missing out on something.

It’s commonly known that Facebook’s advertising platform that has been around since 2004 and is more powerful than ever and that their platform is pretty good at optimizing your campaign based user behavior.

But how important is creative testing in that whole framework?

It’s been proven that your testing velocity is directly correlated with the growth in your business. As you can see within the graphic from Twitter’s growth below. Long story short - the testing of your creative within in your campaign has become increasingly more important as Facebook’s ad platform matures and competition grows, meanwhile creative is your main differentiating factor.

By the end of this article, you will not only know why creative testing is key for the success of your advertising campaign and overall business, but you will also have a clear guideline of the metrics that are important to keep in mind when evaluating your creative’s performance and why ROAS is not a determining factor when it comes to your creative.

Let’s dive in first on why creative testing is crucial for your campaign’s success and if you are already familiar with the importance of testing, feel free to move on.

Here is what we are going to cover. Skip ahead 👇🏼

  1. Why you need to be testing your creative on a frequent basis
  2. The testing framework: The process of iterative editing
  3. Key metrics to analyse to optimise the performance of your creatives
  4. The four most common mistakes when optimising your creative
  5. How to get started

Why you need to be testing your creative on a frequent basis

It doesn’t matter whether it’s product marketing, brand marketing or creative marketing it’s been proven that testing is directly correlated with achieving your growth KPIs.
In recent history, we have seen it multiple times: companies that nobody knew a week before, are suddenly in everybody’s conversation.

Companies like Airbnb, Uber or Twitter are prime examples of this.

However, you might be asking yourself now: “Why did they actually outpace their competitors and became industry leaders?”

Well, the answer is simple: The key to unlocking that type of growth is high velocity testing.

Morgan Brown, VP of Growth at Shopify, actually studied more than 20 of those fast growing companies by conducting detailed research, interviews and case studies.

He was kind enough to share the conclusion of his dedicated research.

“The punchline, after all of that research, is rapid experimentation across the entire company is how these companies win and create breakout growth.”

- Morgan Brown, VP of Growth at Shopify

His statement is re-emphasised by the research conducted by Sean Ellis, founder and former CEO of GrowthHackers that inspected the rapid growth of Twitter from the years 2010 to 2012. He found out that the correlation between the increased growth rate was their increased testing velocity. Twitter moved from 0.5 tests per week to 10 test per week…

So ok, it’s incremental for your growth to continuously test new ideas and concepts, but why is creative optimisation so important?

Creative is what moves the needle within your account. Obviously other factors, like targeting, optimization or bidding strategy are important, but based upon research conducted by technology company Nielsen about 47% of your overall campaign performance by advertising element can be attributed to creative.

The good old days of “hacking” your way to a profitable ROAS by dividing interests into different ad sets and distributing your daily budget into several different campaigns are long gone. The sooner you realise that, the better your campaigns will perform.

Having this mind: how should you go about your testing cycles within your ad account?
Let’s dive into this...

The testing framework: The process of iterative editing

Pssst... if you want  the full break-down on our testing methodology, then here is the link to the full blog article.

If you are just starting to run your Facebook Ads, you probably have seen a lot of contradictory advice on the web and many tips you’ll find online, and even here are tips that have worked for that person, that business, and that moment.

So, instead of trying to keep up with the ever-moving Facebook advertising algorithm, the best thing you can do is to establish general principles that help you run your ad account based upon your industry or product and you start testing.

It’s next to impossible to keep up with all the nitty-gritty tactics and things that have worked tremendously well six months ago, but might not lead to success anymore.

When we at VictoryMedia want to validate an idea, concept or iteration, we use a basic testing cycle. This method cannot only be applied to your Facebook Ads, but to testing across your organization as a whole at any point.

We will divide each step into their respective section for you to have a clear understanding of what goes into each step.

1. Analysis

Technically, in order to analyse a set of data or outcomes you first need to have data which you can only obtain by running a test prior to this date. However, the majority of our clients at VictoryMedia have previously run Facebooks Ads.

In case you don’t have any data to analyse, make sure to have your Facebook pixel installed properly, so you can start tracking your performance website-wide.

If you already have an idea of a hypothesis, then you can start with that test, however, keep in mind that this is a cycle! You’ll end up in the analysis phase sooner or later.

With that being said: you want to analyse your data based upon the key metrics that we talk about further down in this article.

Based upon that data, you want to identify the biggest drop-off with the greatest potential impact for your campaign.

The best way to do this is to establish a baseline metric prior to your analysis and actively articulate a measurable goal for your creative. We call this an “A-Grade” creative.

Remember your testing goal is to see if your hypothesis was right.

Pro Tip: In order to make sure to accurately measure your creative’s performance, use UTM tags. With UTM tags and the help of Google Analytics, you will be able to filter your data accurately.

2. Hypothesis

After you have analysed your data and identified a drop-off you want to make sure to form a proper hypothesis. Determine your main goal and go from there.

Here you go with our full blog article on forming proper hypothesis for your creative tests.

Do you think that your video could do a better job at successfully grabbing the attention of your audience based upon the data you collected?

Then come up with ideas and keep track of them. It helps to formulate your ideas in an action/consequence format: If [we do this action], then [our audience will behave this way].

3. Prioritisation

Congrats! You have identified multiple hypotheses that you want to test, but unfortunately there is only so much budget and so much time to test all of these hypotheses. Therefore you need to decide which one you want to test first. Easier said than done…

We usually work with the RICE model in order to figure out the effort it takes to launch that particular hypothesis and the possible results this idea can generate.

Of course, if you have the budget and time, you can test multiple hypotheses at once, however, make sure to test them separately, change only one thing and have a large enough sample size to be able to identify a statistically significant outcome.

Here you go with an article on how we normally start our testing hierarchy based upon their importance and historical lift in outcome.

4. Testing

We have finally arrived at the final destination of this never-ending iteration cycle.🥳

Facebook natively gives you the option to run an A/B split-test. However, I would not suggest you do this. Not because they don’t work, actually they tend to bring really clear and significant outcomes, however, they require a lot of budget to be completed.

Therefore, if you are not spending six figures on Facebook already, I would recommend you to run your own A/B split-test.

One thing that you have to keep in mind is that, in order for the test to be accurate, you can only test one thing at a time. What you decide to change is based upon your prior hypotheses that you have set yourself after the analysis of your data.

You can run two different images for example, but then the ad copy, audience and CTA needs to stay the same in order to accurately attribute the uplift or decrease in performance that results from this test.

Pro Tip: Start out by using “bigger” elements. One of the first tests we tend to launch at VictoryMedia after having onboarded a new client is the “Type of creative”-test.

In this test we use different types of content, for example: UGC; a static image and a mashable creative to see how the target audience engages with the particular type of content.

In this scenario we then can steer towards that overall direction rather than launching marginal tests, like CTA button tests.

The advantage of this approach is that we also tend to see greater discrepancies at a lower spend level. Meaning, in order to identify a statistically significant result with a CTA button test, you need to spend a decent amount of time and money.

With “bigger” elements which have a higher impact on the creative experience, you are able to identify uplifts or decreases in performance a lot quicker.

Additionally to this, we have then also successfully tested different “bigger” routes. Because imagine the example of you constantly trying to increase the performance of your UGC content, by launching a new ad copy test and in the meanwhile you would have been able to double your performance right out of the gate if you were to run a static image instead, because your audience just tends to engage with this type of creative a lot better.

Key metrics to analyze to optimize the performance of your creatives

How do you measure the performance of your creative?

Seems like an obvious question isn’t? Return On Ad Spend (ROAS), right?
Unfortunately, although seemingly everybody tells you that ROAS is the most important metric to keep track of, especially for your creative evaluation, it is merely an indicator.

I mean, taking a look at ROAS… what does it really tell you? Obviously, it lets you know whether your campaign, ad set or creative is performing profitably, but afterwards?
An unprofitable ROAS does not tell you what is going wrong with your campaign, neither does a profitable ROAS.

That is the reason why we at VictoryMedia have moved away from evaluating campaigns on merely a ROAS-basis and moved to more specific values.

Let me introduce you to our adjusted AIDA formula: attention, interest, desire and action.

AIDA gives you the opportunity to analyse your creative and its different parts and put it into an analytical framework that is relative to the journey you need to put your customers through. This is the exact same framework that we as a Facebook agency that works with eCommerce brands from the pet supply niche to the fashion niche, use on a daily basis.

The metrics that are measured with the AIDA framework are directly correlated with ROAS. Therefore to evaluate and improve those metrics, you indirectly improve your ROAS metrics as well.

  • Awareness/ Attention

At the very top of every sales funnel is attention…

It doesn’t matter how great of a product you have, what value-proposition you have formed or what audience you are targeting, if you are not getting your prospects’ attention, you are literally throwing money out of the window.

This is when we asked ourselves the question: “When can we be certain to have grabbed the attention of a prospect and what metric that is available in the Facebook ad manager can we rely upon to measure this metric and its performance?”

Although we hate to generalise things across different accounts, we normally want to see this metric at least at 25%-30%, if you’re below that you are paying a ton of money for nobody to watch your ad.

  • Interest

According to Elmo Lewis who introduced the original AIDA framework in 1898, we also move to interest.

The core question is: “Does this creative hold the attention of your prospect?” It goes beyond the three-second video view mark and takes the overall average into consideration.

  • Desire

You have successfully grabbed the attention of your prospect and maintained their interest, however, in order for your ad to actually move your prospect through your consumer journey, you need to be able to spike their desire to want to know more about your product or service.

Desire is measured in outbound click-through rates. How many of the people that you have displayed your ad to actually want to know more about your product, its details and how to use it.

Although our benchmark is at around 1%-1.5%, you should always evaluate that metric relative to your own ad account’s average.

  • Action

Action is measured in the final outcome that you want to achieve with your campaign and creative. In 99% of the cases here at VictoryMedia this means purchases - naturally this metric is Return On Ad Spend (ROAS)

You might be saying right now: “Well, I though ROAS cannot really tell you anything about what is actually going wrong within your campaign”

And this is completely true and this why you have to take this metric with a grain of salt. At the end of the day, even the best Facebook marketing campaign and creative can only drive the most qualified and cheapest clicks. If the website is unable to let somebody checkout then this metric is natively going to be bad.

However, clicks don’t pay the bills. Just like you, we obsess over profitability and long-term growth of your company. Unfortunately, though if you are not responsible for the complete consumer journey within your company which entails landing page- and conversion-rate optimisation then this metric is not necessarily one that you can influence directly.

But as we have mentioned previously, it is an indicator, so you need to make sure to accurately keep track of this metrics.

Having discussed, how to properly measure your account’s performance: what are the most common mistakes that we see when we onboard a new account or talk to somebody who is struggling with their paid advertising performance.

The four most common mistakes when optimising your creative
  1. Changing the framework
    I see this happening day in, day out… even here at VictoryMedia we are occasionally guilty of committing this error.

    Our campaign is not performing how it’s supposed to be, we cycle in new creative, try to improve our creative metrics, but things are quite not lifting up - normally this is then the point where some media buyers try to tweak something within the ad set setting.

    Whether it’s changing the attribution window, decreasing the budget or simply adding a new audience into the ad set, this completely throws back the ad set’s learning phase which leads to adding another component into the test and therefore it will be next to impossible to distinguish which change had an effect, positive or negative, on your campaigns overall results
  2. Not having a statistical significance or a large enough data set
    What is statistical significance? Ultimately, it is an arbitrary metric, since you will almost never know when exactly you have reached statistical significance.

    However, a major error that I often see new Facebook advertisers commit is that they have a static threshold where they measure their creative performance. The relative metric varies from advertiser to advertiser. Some say that they pause a creative test to evaluate its performance after it has reached 1000 impressions and others say it must have gotten 100 clicks.

    In my option the threshold set should be correlated with the particular industry or better said product. Meaning, we normally spend about 2-3x the client’s average order value before we gather any learnings.

    This further adjusts our creative and media buying strategy to the unique needs and KPIs of the account on hand.
  3. Testing for testing’s sake
    This is probably the most common error that I see happening with people that understand the value that comes with testing, but who don’t know how to properly test.

    Especially if you are running various tests per week, things can get messy pretty quickly.

    Therefore, always keep in mind why you are running this particular test, what metrics you are measuring this test against and what you are looking to achieve with this test.
  4. Focusing on the wrong metrics
    Hopefully, after you have successfully read this whole article, this is a mistake that won’t happen in your account anymore. But this is probably the most common mistake made by people that are coming into the space: narrowing down on the wrong metrics.

    Putting huge importance on metrics like CPC or CPM are not only not goal-oriented, but are most of the times not correlated with problem that you are trying to solve.

    We have a complete article on that, but here you go with the short-form version:

    Low CTR = Try improving your creative
    Low AOV = Tweak your offer
    Low CR = Improve your lander
    Low CPM = Loose up your account structure, consolidate your account (hardest to solve)

How to get started
  1. Set your baseline metric
    If you have already run Facebook Ads in the past, then you have access to this data and you should take advantage of that.

    Export all your data into Google Sheet either manually or with Supermetrics and set your baseline metrics for your adjusted AIDA framework.

    Once you have those metrics ready, you are aware of the average performance of a creative in your account. This is the first step to also having a clear guideline on what you should be aiming for and trying to surpass.

    This is the first thing that we do with every account that we onboard at VictoryMedia, so we have a clear starting point & put a measurable metric behind the otherwise vague definition of “great creative”
  2. Set out your OKRs
    OKRs - Objective and key results. For every objective you should have around three to five key results. So, if you want to decrease your cost per purchase by 20%, then you might want to aim for an increase in your respective AIDA metrics of at least 20%.

    From there work backwards and analyse your data - how can you increase your attention metrics? Historically seen: what are the best performing creatives within your account?
  3. Measure your account’s performance relative to your OKRs and your baseline metrics
    Congrats! You have successfully identified your starting point and have laid out a goal where you want to get. Now it’s time to get from your current point: A to your desired outcome: B.

    In order to successfully achieve your goal you need to: test, test, test. Analyse your test, gather the learnings and adjust the course. Identify your biggest drop-off that at the same time could be your greatest area for growth and proactive creative problem solving.

    In case you need a helping hand with that, make sure to book your call.
Victor Adolph is the founder of VictoryMedia. A former DTC eCommerce brand owner himself who stumbled into the agency space, Victor now wants to provide a solution to drive growth for the innovative eCommerce brands out there "externally as well as internally". He'd love to connect with you on Instagram or LinkedIn.
Victor Adolph is the founder of VictoryMedia. A former DTC eCommerce brand owner himself who stumbled into the agency space, Victor now wants to provide a solution to drive growth for the innovative eCommerce brands out there "externally as well as internally". He'd love to connect with you on Instagram or LinkedIn.

Facebook Creative Optimisation 101 [2021 Guide]

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From your testing framework to building creative hypotheses to key metrics that you need to be aware of when optimizing your creative, your ultimate guide to creative optimization.

Get a free 30 minute marketing consultation with a Facebook growth expert

Your creative is the most important element when it comes to running a profitable Facebook campaign. Know how to structure your creative tests, evaluate them and what metrics to keep track of.

How important is Facebook creative optimisation really in order to run a profitable Facebook marketing campaign?

This article is for DTC eCommerce brands that are in the six to seven-figure range in annual revenue. If you meet one of these two criteria, this is for you:

  • You are trying to diversify & scale your marketing channels
    You have successfully launched your brand & revenue is growing, however, you want to tap into the power of Facebook’s advertising platform to increase your YoY growth rate.
  • You are actively advertising on Facebook, but you feel that there is room for improvement
    Over three million businesses actively advertise on Facebook & the vast majority think that they are missing out on something.

It’s commonly known that Facebook’s advertising platform that has been around since 2004 and is more powerful than ever and that their platform is pretty good at optimizing your campaign based user behavior.

But how important is creative testing in that whole framework?

It’s been proven that your testing velocity is directly correlated with the growth in your business. As you can see within the graphic from Twitter’s growth below. Long story short - the testing of your creative within in your campaign has become increasingly more important as Facebook’s ad platform matures and competition grows, meanwhile creative is your main differentiating factor.

By the end of this article, you will not only know why creative testing is key for the success of your advertising campaign and overall business, but you will also have a clear guideline of the metrics that are important to keep in mind when evaluating your creative’s performance and why ROAS is not a determining factor when it comes to your creative.

Let’s dive in first on why creative testing is crucial for your campaign’s success and if you are already familiar with the importance of testing, feel free to move on.

Here is what we are going to cover. Skip ahead 👇🏼

  1. Why you need to be testing your creative on a frequent basis
  2. The testing framework: The process of iterative editing
  3. Key metrics to analyse to optimise the performance of your creatives
  4. The four most common mistakes when optimising your creative
  5. How to get started

Why you need to be testing your creative on a frequent basis

It doesn’t matter whether it’s product marketing, brand marketing or creative marketing it’s been proven that testing is directly correlated with achieving your growth KPIs.
In recent history, we have seen it multiple times: companies that nobody knew a week before, are suddenly in everybody’s conversation.

Companies like Airbnb, Uber or Twitter are prime examples of this.

However, you might be asking yourself now: “Why did they actually outpace their competitors and became industry leaders?”

Well, the answer is simple: The key to unlocking that type of growth is high velocity testing.

Morgan Brown, VP of Growth at Shopify, actually studied more than 20 of those fast growing companies by conducting detailed research, interviews and case studies.

He was kind enough to share the conclusion of his dedicated research.

“The punchline, after all of that research, is rapid experimentation across the entire company is how these companies win and create breakout growth.”

- Morgan Brown, VP of Growth at Shopify

His statement is re-emphasised by the research conducted by Sean Ellis, founder and former CEO of GrowthHackers that inspected the rapid growth of Twitter from the years 2010 to 2012. He found out that the correlation between the increased growth rate was their increased testing velocity. Twitter moved from 0.5 tests per week to 10 test per week…

So ok, it’s incremental for your growth to continuously test new ideas and concepts, but why is creative optimisation so important?

Creative is what moves the needle within your account. Obviously other factors, like targeting, optimization or bidding strategy are important, but based upon research conducted by technology company Nielsen about 47% of your overall campaign performance by advertising element can be attributed to creative.

The good old days of “hacking” your way to a profitable ROAS by dividing interests into different ad sets and distributing your daily budget into several different campaigns are long gone. The sooner you realise that, the better your campaigns will perform.

Having this mind: how should you go about your testing cycles within your ad account?
Let’s dive into this...

The testing framework: The process of iterative editing

Pssst... if you want  the full break-down on our testing methodology, then here is the link to the full blog article.

If you are just starting to run your Facebook Ads, you probably have seen a lot of contradictory advice on the web and many tips you’ll find online, and even here are tips that have worked for that person, that business, and that moment.

So, instead of trying to keep up with the ever-moving Facebook advertising algorithm, the best thing you can do is to establish general principles that help you run your ad account based upon your industry or product and you start testing.

It’s next to impossible to keep up with all the nitty-gritty tactics and things that have worked tremendously well six months ago, but might not lead to success anymore.

When we at VictoryMedia want to validate an idea, concept or iteration, we use a basic testing cycle. This method cannot only be applied to your Facebook Ads, but to testing across your organization as a whole at any point.

We will divide each step into their respective section for you to have a clear understanding of what goes into each step.

1. Analysis

Technically, in order to analyse a set of data or outcomes you first need to have data which you can only obtain by running a test prior to this date. However, the majority of our clients at VictoryMedia have previously run Facebooks Ads.

In case you don’t have any data to analyse, make sure to have your Facebook pixel installed properly, so you can start tracking your performance website-wide.

If you already have an idea of a hypothesis, then you can start with that test, however, keep in mind that this is a cycle! You’ll end up in the analysis phase sooner or later.

With that being said: you want to analyse your data based upon the key metrics that we talk about further down in this article.

Based upon that data, you want to identify the biggest drop-off with the greatest potential impact for your campaign.

The best way to do this is to establish a baseline metric prior to your analysis and actively articulate a measurable goal for your creative. We call this an “A-Grade” creative.

Remember your testing goal is to see if your hypothesis was right.

Pro Tip: In order to make sure to accurately measure your creative’s performance, use UTM tags. With UTM tags and the help of Google Analytics, you will be able to filter your data accurately.

2. Hypothesis

After you have analysed your data and identified a drop-off you want to make sure to form a proper hypothesis. Determine your main goal and go from there.

Here you go with our full blog article on forming proper hypothesis for your creative tests.

Do you think that your video could do a better job at successfully grabbing the attention of your audience based upon the data you collected?

Then come up with ideas and keep track of them. It helps to formulate your ideas in an action/consequence format: If [we do this action], then [our audience will behave this way].

3. Prioritisation

Congrats! You have identified multiple hypotheses that you want to test, but unfortunately there is only so much budget and so much time to test all of these hypotheses. Therefore you need to decide which one you want to test first. Easier said than done…

We usually work with the RICE model in order to figure out the effort it takes to launch that particular hypothesis and the possible results this idea can generate.

Of course, if you have the budget and time, you can test multiple hypotheses at once, however, make sure to test them separately, change only one thing and have a large enough sample size to be able to identify a statistically significant outcome.

Here you go with an article on how we normally start our testing hierarchy based upon their importance and historical lift in outcome.

4. Testing

We have finally arrived at the final destination of this never-ending iteration cycle.🥳

Facebook natively gives you the option to run an A/B split-test. However, I would not suggest you do this. Not because they don’t work, actually they tend to bring really clear and significant outcomes, however, they require a lot of budget to be completed.

Therefore, if you are not spending six figures on Facebook already, I would recommend you to run your own A/B split-test.

One thing that you have to keep in mind is that, in order for the test to be accurate, you can only test one thing at a time. What you decide to change is based upon your prior hypotheses that you have set yourself after the analysis of your data.

You can run two different images for example, but then the ad copy, audience and CTA needs to stay the same in order to accurately attribute the uplift or decrease in performance that results from this test.

Pro Tip: Start out by using “bigger” elements. One of the first tests we tend to launch at VictoryMedia after having onboarded a new client is the “Type of creative”-test.

In this test we use different types of content, for example: UGC; a static image and a mashable creative to see how the target audience engages with the particular type of content.

In this scenario we then can steer towards that overall direction rather than launching marginal tests, like CTA button tests.

The advantage of this approach is that we also tend to see greater discrepancies at a lower spend level. Meaning, in order to identify a statistically significant result with a CTA button test, you need to spend a decent amount of time and money.

With “bigger” elements which have a higher impact on the creative experience, you are able to identify uplifts or decreases in performance a lot quicker.

Additionally to this, we have then also successfully tested different “bigger” routes. Because imagine the example of you constantly trying to increase the performance of your UGC content, by launching a new ad copy test and in the meanwhile you would have been able to double your performance right out of the gate if you were to run a static image instead, because your audience just tends to engage with this type of creative a lot better.

Key metrics to analyze to optimize the performance of your creatives

How do you measure the performance of your creative?

Seems like an obvious question isn’t? Return On Ad Spend (ROAS), right?
Unfortunately, although seemingly everybody tells you that ROAS is the most important metric to keep track of, especially for your creative evaluation, it is merely an indicator.

I mean, taking a look at ROAS… what does it really tell you? Obviously, it lets you know whether your campaign, ad set or creative is performing profitably, but afterwards?
An unprofitable ROAS does not tell you what is going wrong with your campaign, neither does a profitable ROAS.

That is the reason why we at VictoryMedia have moved away from evaluating campaigns on merely a ROAS-basis and moved to more specific values.

Let me introduce you to our adjusted AIDA formula: attention, interest, desire and action.

AIDA gives you the opportunity to analyse your creative and its different parts and put it into an analytical framework that is relative to the journey you need to put your customers through. This is the exact same framework that we as a Facebook agency that works with eCommerce brands from the pet supply niche to the fashion niche, use on a daily basis.

The metrics that are measured with the AIDA framework are directly correlated with ROAS. Therefore to evaluate and improve those metrics, you indirectly improve your ROAS metrics as well.

  • Awareness/ Attention

At the very top of every sales funnel is attention…

It doesn’t matter how great of a product you have, what value-proposition you have formed or what audience you are targeting, if you are not getting your prospects’ attention, you are literally throwing money out of the window.

This is when we asked ourselves the question: “When can we be certain to have grabbed the attention of a prospect and what metric that is available in the Facebook ad manager can we rely upon to measure this metric and its performance?”

Although we hate to generalise things across different accounts, we normally want to see this metric at least at 25%-30%, if you’re below that you are paying a ton of money for nobody to watch your ad.

  • Interest

According to Elmo Lewis who introduced the original AIDA framework in 1898, we also move to interest.

The core question is: “Does this creative hold the attention of your prospect?” It goes beyond the three-second video view mark and takes the overall average into consideration.

  • Desire

You have successfully grabbed the attention of your prospect and maintained their interest, however, in order for your ad to actually move your prospect through your consumer journey, you need to be able to spike their desire to want to know more about your product or service.

Desire is measured in outbound click-through rates. How many of the people that you have displayed your ad to actually want to know more about your product, its details and how to use it.

Although our benchmark is at around 1%-1.5%, you should always evaluate that metric relative to your own ad account’s average.

  • Action

Action is measured in the final outcome that you want to achieve with your campaign and creative. In 99% of the cases here at VictoryMedia this means purchases - naturally this metric is Return On Ad Spend (ROAS)

You might be saying right now: “Well, I though ROAS cannot really tell you anything about what is actually going wrong within your campaign”

And this is completely true and this why you have to take this metric with a grain of salt. At the end of the day, even the best Facebook marketing campaign and creative can only drive the most qualified and cheapest clicks. If the website is unable to let somebody checkout then this metric is natively going to be bad.

However, clicks don’t pay the bills. Just like you, we obsess over profitability and long-term growth of your company. Unfortunately, though if you are not responsible for the complete consumer journey within your company which entails landing page- and conversion-rate optimisation then this metric is not necessarily one that you can influence directly.

But as we have mentioned previously, it is an indicator, so you need to make sure to accurately keep track of this metrics.

Having discussed, how to properly measure your account’s performance: what are the most common mistakes that we see when we onboard a new account or talk to somebody who is struggling with their paid advertising performance.

The four most common mistakes when optimising your creative
  1. Changing the framework
    I see this happening day in, day out… even here at VictoryMedia we are occasionally guilty of committing this error.

    Our campaign is not performing how it’s supposed to be, we cycle in new creative, try to improve our creative metrics, but things are quite not lifting up - normally this is then the point where some media buyers try to tweak something within the ad set setting.

    Whether it’s changing the attribution window, decreasing the budget or simply adding a new audience into the ad set, this completely throws back the ad set’s learning phase which leads to adding another component into the test and therefore it will be next to impossible to distinguish which change had an effect, positive or negative, on your campaigns overall results
  2. Not having a statistical significance or a large enough data set
    What is statistical significance? Ultimately, it is an arbitrary metric, since you will almost never know when exactly you have reached statistical significance.

    However, a major error that I often see new Facebook advertisers commit is that they have a static threshold where they measure their creative performance. The relative metric varies from advertiser to advertiser. Some say that they pause a creative test to evaluate its performance after it has reached 1000 impressions and others say it must have gotten 100 clicks.

    In my option the threshold set should be correlated with the particular industry or better said product. Meaning, we normally spend about 2-3x the client’s average order value before we gather any learnings.

    This further adjusts our creative and media buying strategy to the unique needs and KPIs of the account on hand.
  3. Testing for testing’s sake
    This is probably the most common error that I see happening with people that understand the value that comes with testing, but who don’t know how to properly test.

    Especially if you are running various tests per week, things can get messy pretty quickly.

    Therefore, always keep in mind why you are running this particular test, what metrics you are measuring this test against and what you are looking to achieve with this test.
  4. Focusing on the wrong metrics
    Hopefully, after you have successfully read this whole article, this is a mistake that won’t happen in your account anymore. But this is probably the most common mistake made by people that are coming into the space: narrowing down on the wrong metrics.

    Putting huge importance on metrics like CPC or CPM are not only not goal-oriented, but are most of the times not correlated with problem that you are trying to solve.

    We have a complete article on that, but here you go with the short-form version:

    Low CTR = Try improving your creative
    Low AOV = Tweak your offer
    Low CR = Improve your lander
    Low CPM = Loose up your account structure, consolidate your account (hardest to solve)

How to get started
  1. Set your baseline metric
    If you have already run Facebook Ads in the past, then you have access to this data and you should take advantage of that.

    Export all your data into Google Sheet either manually or with Supermetrics and set your baseline metrics for your adjusted AIDA framework.

    Once you have those metrics ready, you are aware of the average performance of a creative in your account. This is the first step to also having a clear guideline on what you should be aiming for and trying to surpass.

    This is the first thing that we do with every account that we onboard at VictoryMedia, so we have a clear starting point & put a measurable metric behind the otherwise vague definition of “great creative”
  2. Set out your OKRs
    OKRs - Objective and key results. For every objective you should have around three to five key results. So, if you want to decrease your cost per purchase by 20%, then you might want to aim for an increase in your respective AIDA metrics of at least 20%.

    From there work backwards and analyse your data - how can you increase your attention metrics? Historically seen: what are the best performing creatives within your account?
  3. Measure your account’s performance relative to your OKRs and your baseline metrics
    Congrats! You have successfully identified your starting point and have laid out a goal where you want to get. Now it’s time to get from your current point: A to your desired outcome: B.

    In order to successfully achieve your goal you need to: test, test, test. Analyse your test, gather the learnings and adjust the course. Identify your biggest drop-off that at the same time could be your greatest area for growth and proactive creative problem solving.

    In case you need a helping hand with that, make sure to book your call.

Your creative is the most important element when it comes to running a profitable Facebook campaign. Know how to structure your creative tests, evaluate them and what metrics to keep track of.

How important is Facebook creative optimisation really in order to run a profitable Facebook marketing campaign?

This article is for DTC eCommerce brands that are in the six to seven-figure range in annual revenue. If you meet one of these two criteria, this is for you:

  • You are trying to diversify & scale your marketing channels
    You have successfully launched your brand & revenue is growing, however, you want to tap into the power of Facebook’s advertising platform to increase your YoY growth rate.
  • You are actively advertising on Facebook, but you feel that there is room for improvement
    Over three million businesses actively advertise on Facebook & the vast majority think that they are missing out on something.

It’s commonly known that Facebook’s advertising platform that has been around since 2004 and is more powerful than ever and that their platform is pretty good at optimizing your campaign based user behavior.

But how important is creative testing in that whole framework?

It’s been proven that your testing velocity is directly correlated with the growth in your business. As you can see within the graphic from Twitter’s growth below. Long story short - the testing of your creative within in your campaign has become increasingly more important as Facebook’s ad platform matures and competition grows, meanwhile creative is your main differentiating factor.

By the end of this article, you will not only know why creative testing is key for the success of your advertising campaign and overall business, but you will also have a clear guideline of the metrics that are important to keep in mind when evaluating your creative’s performance and why ROAS is not a determining factor when it comes to your creative.

Let’s dive in first on why creative testing is crucial for your campaign’s success and if you are already familiar with the importance of testing, feel free to move on.

Here is what we are going to cover. Skip ahead 👇🏼

  1. Why you need to be testing your creative on a frequent basis
  2. The testing framework: The process of iterative editing
  3. Key metrics to analyse to optimise the performance of your creatives
  4. The four most common mistakes when optimising your creative
  5. How to get started

Why you need to be testing your creative on a frequent basis

It doesn’t matter whether it’s product marketing, brand marketing or creative marketing it’s been proven that testing is directly correlated with achieving your growth KPIs.
In recent history, we have seen it multiple times: companies that nobody knew a week before, are suddenly in everybody’s conversation.

Companies like Airbnb, Uber or Twitter are prime examples of this.

However, you might be asking yourself now: “Why did they actually outpace their competitors and became industry leaders?”

Well, the answer is simple: The key to unlocking that type of growth is high velocity testing.

Morgan Brown, VP of Growth at Shopify, actually studied more than 20 of those fast growing companies by conducting detailed research, interviews and case studies.

He was kind enough to share the conclusion of his dedicated research.

“The punchline, after all of that research, is rapid experimentation across the entire company is how these companies win and create breakout growth.”

- Morgan Brown, VP of Growth at Shopify

His statement is re-emphasised by the research conducted by Sean Ellis, founder and former CEO of GrowthHackers that inspected the rapid growth of Twitter from the years 2010 to 2012. He found out that the correlation between the increased growth rate was their increased testing velocity. Twitter moved from 0.5 tests per week to 10 test per week…

So ok, it’s incremental for your growth to continuously test new ideas and concepts, but why is creative optimisation so important?

Creative is what moves the needle within your account. Obviously other factors, like targeting, optimization or bidding strategy are important, but based upon research conducted by technology company Nielsen about 47% of your overall campaign performance by advertising element can be attributed to creative.

The good old days of “hacking” your way to a profitable ROAS by dividing interests into different ad sets and distributing your daily budget into several different campaigns are long gone. The sooner you realise that, the better your campaigns will perform.

Having this mind: how should you go about your testing cycles within your ad account?
Let’s dive into this...

The testing framework: The process of iterative editing

Pssst... if you want  the full break-down on our testing methodology, then here is the link to the full blog article.

If you are just starting to run your Facebook Ads, you probably have seen a lot of contradictory advice on the web and many tips you’ll find online, and even here are tips that have worked for that person, that business, and that moment.

So, instead of trying to keep up with the ever-moving Facebook advertising algorithm, the best thing you can do is to establish general principles that help you run your ad account based upon your industry or product and you start testing.

It’s next to impossible to keep up with all the nitty-gritty tactics and things that have worked tremendously well six months ago, but might not lead to success anymore.

When we at VictoryMedia want to validate an idea, concept or iteration, we use a basic testing cycle. This method cannot only be applied to your Facebook Ads, but to testing across your organization as a whole at any point.

We will divide each step into their respective section for you to have a clear understanding of what goes into each step.

1. Analysis

Technically, in order to analyse a set of data or outcomes you first need to have data which you can only obtain by running a test prior to this date. However, the majority of our clients at VictoryMedia have previously run Facebooks Ads.

In case you don’t have any data to analyse, make sure to have your Facebook pixel installed properly, so you can start tracking your performance website-wide.

If you already have an idea of a hypothesis, then you can start with that test, however, keep in mind that this is a cycle! You’ll end up in the analysis phase sooner or later.

With that being said: you want to analyse your data based upon the key metrics that we talk about further down in this article.

Based upon that data, you want to identify the biggest drop-off with the greatest potential impact for your campaign.

The best way to do this is to establish a baseline metric prior to your analysis and actively articulate a measurable goal for your creative. We call this an “A-Grade” creative.

Remember your testing goal is to see if your hypothesis was right.

Pro Tip: In order to make sure to accurately measure your creative’s performance, use UTM tags. With UTM tags and the help of Google Analytics, you will be able to filter your data accurately.

2. Hypothesis

After you have analysed your data and identified a drop-off you want to make sure to form a proper hypothesis. Determine your main goal and go from there.

Here you go with our full blog article on forming proper hypothesis for your creative tests.

Do you think that your video could do a better job at successfully grabbing the attention of your audience based upon the data you collected?

Then come up with ideas and keep track of them. It helps to formulate your ideas in an action/consequence format: If [we do this action], then [our audience will behave this way].

3. Prioritisation

Congrats! You have identified multiple hypotheses that you want to test, but unfortunately there is only so much budget and so much time to test all of these hypotheses. Therefore you need to decide which one you want to test first. Easier said than done…

We usually work with the RICE model in order to figure out the effort it takes to launch that particular hypothesis and the possible results this idea can generate.

Of course, if you have the budget and time, you can test multiple hypotheses at once, however, make sure to test them separately, change only one thing and have a large enough sample size to be able to identify a statistically significant outcome.

Here you go with an article on how we normally start our testing hierarchy based upon their importance and historical lift in outcome.

4. Testing

We have finally arrived at the final destination of this never-ending iteration cycle.🥳

Facebook natively gives you the option to run an A/B split-test. However, I would not suggest you do this. Not because they don’t work, actually they tend to bring really clear and significant outcomes, however, they require a lot of budget to be completed.

Therefore, if you are not spending six figures on Facebook already, I would recommend you to run your own A/B split-test.

One thing that you have to keep in mind is that, in order for the test to be accurate, you can only test one thing at a time. What you decide to change is based upon your prior hypotheses that you have set yourself after the analysis of your data.

You can run two different images for example, but then the ad copy, audience and CTA needs to stay the same in order to accurately attribute the uplift or decrease in performance that results from this test.

Pro Tip: Start out by using “bigger” elements. One of the first tests we tend to launch at VictoryMedia after having onboarded a new client is the “Type of creative”-test.

In this test we use different types of content, for example: UGC; a static image and a mashable creative to see how the target audience engages with the particular type of content.

In this scenario we then can steer towards that overall direction rather than launching marginal tests, like CTA button tests.

The advantage of this approach is that we also tend to see greater discrepancies at a lower spend level. Meaning, in order to identify a statistically significant result with a CTA button test, you need to spend a decent amount of time and money.

With “bigger” elements which have a higher impact on the creative experience, you are able to identify uplifts or decreases in performance a lot quicker.

Additionally to this, we have then also successfully tested different “bigger” routes. Because imagine the example of you constantly trying to increase the performance of your UGC content, by launching a new ad copy test and in the meanwhile you would have been able to double your performance right out of the gate if you were to run a static image instead, because your audience just tends to engage with this type of creative a lot better.

Key metrics to analyze to optimize the performance of your creatives

How do you measure the performance of your creative?

Seems like an obvious question isn’t? Return On Ad Spend (ROAS), right?
Unfortunately, although seemingly everybody tells you that ROAS is the most important metric to keep track of, especially for your creative evaluation, it is merely an indicator.

I mean, taking a look at ROAS… what does it really tell you? Obviously, it lets you know whether your campaign, ad set or creative is performing profitably, but afterwards?
An unprofitable ROAS does not tell you what is going wrong with your campaign, neither does a profitable ROAS.

That is the reason why we at VictoryMedia have moved away from evaluating campaigns on merely a ROAS-basis and moved to more specific values.

Let me introduce you to our adjusted AIDA formula: attention, interest, desire and action.

AIDA gives you the opportunity to analyse your creative and its different parts and put it into an analytical framework that is relative to the journey you need to put your customers through. This is the exact same framework that we as a Facebook agency that works with eCommerce brands from the pet supply niche to the fashion niche, use on a daily basis.

The metrics that are measured with the AIDA framework are directly correlated with ROAS. Therefore to evaluate and improve those metrics, you indirectly improve your ROAS metrics as well.

  • Awareness/ Attention

At the very top of every sales funnel is attention…

It doesn’t matter how great of a product you have, what value-proposition you have formed or what audience you are targeting, if you are not getting your prospects’ attention, you are literally throwing money out of the window.

This is when we asked ourselves the question: “When can we be certain to have grabbed the attention of a prospect and what metric that is available in the Facebook ad manager can we rely upon to measure this metric and its performance?”

Although we hate to generalise things across different accounts, we normally want to see this metric at least at 25%-30%, if you’re below that you are paying a ton of money for nobody to watch your ad.

  • Interest

According to Elmo Lewis who introduced the original AIDA framework in 1898, we also move to interest.

The core question is: “Does this creative hold the attention of your prospect?” It goes beyond the three-second video view mark and takes the overall average into consideration.

  • Desire

You have successfully grabbed the attention of your prospect and maintained their interest, however, in order for your ad to actually move your prospect through your consumer journey, you need to be able to spike their desire to want to know more about your product or service.

Desire is measured in outbound click-through rates. How many of the people that you have displayed your ad to actually want to know more about your product, its details and how to use it.

Although our benchmark is at around 1%-1.5%, you should always evaluate that metric relative to your own ad account’s average.

  • Action

Action is measured in the final outcome that you want to achieve with your campaign and creative. In 99% of the cases here at VictoryMedia this means purchases - naturally this metric is Return On Ad Spend (ROAS)

You might be saying right now: “Well, I though ROAS cannot really tell you anything about what is actually going wrong within your campaign”

And this is completely true and this why you have to take this metric with a grain of salt. At the end of the day, even the best Facebook marketing campaign and creative can only drive the most qualified and cheapest clicks. If the website is unable to let somebody checkout then this metric is natively going to be bad.

However, clicks don’t pay the bills. Just like you, we obsess over profitability and long-term growth of your company. Unfortunately, though if you are not responsible for the complete consumer journey within your company which entails landing page- and conversion-rate optimisation then this metric is not necessarily one that you can influence directly.

But as we have mentioned previously, it is an indicator, so you need to make sure to accurately keep track of this metrics.

Having discussed, how to properly measure your account’s performance: what are the most common mistakes that we see when we onboard a new account or talk to somebody who is struggling with their paid advertising performance.

The four most common mistakes when optimising your creative
  1. Changing the framework
    I see this happening day in, day out… even here at VictoryMedia we are occasionally guilty of committing this error.

    Our campaign is not performing how it’s supposed to be, we cycle in new creative, try to improve our creative metrics, but things are quite not lifting up - normally this is then the point where some media buyers try to tweak something within the ad set setting.

    Whether it’s changing the attribution window, decreasing the budget or simply adding a new audience into the ad set, this completely throws back the ad set’s learning phase which leads to adding another component into the test and therefore it will be next to impossible to distinguish which change had an effect, positive or negative, on your campaigns overall results
  2. Not having a statistical significance or a large enough data set
    What is statistical significance? Ultimately, it is an arbitrary metric, since you will almost never know when exactly you have reached statistical significance.

    However, a major error that I often see new Facebook advertisers commit is that they have a static threshold where they measure their creative performance. The relative metric varies from advertiser to advertiser. Some say that they pause a creative test to evaluate its performance after it has reached 1000 impressions and others say it must have gotten 100 clicks.

    In my option the threshold set should be correlated with the particular industry or better said product. Meaning, we normally spend about 2-3x the client’s average order value before we gather any learnings.

    This further adjusts our creative and media buying strategy to the unique needs and KPIs of the account on hand.
  3. Testing for testing’s sake
    This is probably the most common error that I see happening with people that understand the value that comes with testing, but who don’t know how to properly test.

    Especially if you are running various tests per week, things can get messy pretty quickly.

    Therefore, always keep in mind why you are running this particular test, what metrics you are measuring this test against and what you are looking to achieve with this test.
  4. Focusing on the wrong metrics
    Hopefully, after you have successfully read this whole article, this is a mistake that won’t happen in your account anymore. But this is probably the most common mistake made by people that are coming into the space: narrowing down on the wrong metrics.

    Putting huge importance on metrics like CPC or CPM are not only not goal-oriented, but are most of the times not correlated with problem that you are trying to solve.

    We have a complete article on that, but here you go with the short-form version:

    Low CTR = Try improving your creative
    Low AOV = Tweak your offer
    Low CR = Improve your lander
    Low CPM = Loose up your account structure, consolidate your account (hardest to solve)

How to get started
  1. Set your baseline metric
    If you have already run Facebook Ads in the past, then you have access to this data and you should take advantage of that.

    Export all your data into Google Sheet either manually or with Supermetrics and set your baseline metrics for your adjusted AIDA framework.

    Once you have those metrics ready, you are aware of the average performance of a creative in your account. This is the first step to also having a clear guideline on what you should be aiming for and trying to surpass.

    This is the first thing that we do with every account that we onboard at VictoryMedia, so we have a clear starting point & put a measurable metric behind the otherwise vague definition of “great creative”
  2. Set out your OKRs
    OKRs - Objective and key results. For every objective you should have around three to five key results. So, if you want to decrease your cost per purchase by 20%, then you might want to aim for an increase in your respective AIDA metrics of at least 20%.

    From there work backwards and analyse your data - how can you increase your attention metrics? Historically seen: what are the best performing creatives within your account?
  3. Measure your account’s performance relative to your OKRs and your baseline metrics
    Congrats! You have successfully identified your starting point and have laid out a goal where you want to get. Now it’s time to get from your current point: A to your desired outcome: B.

    In order to successfully achieve your goal you need to: test, test, test. Analyse your test, gather the learnings and adjust the course. Identify your biggest drop-off that at the same time could be your greatest area for growth and proactive creative problem solving.

    In case you need a helping hand with that, make sure to book your call.

Your creative is the most important element when it comes to running a profitable Facebook campaign. Know how to structure your creative tests, evaluate them and what metrics to keep track of.

How important is Facebook creative optimisation really in order to run a profitable Facebook marketing campaign?

This article is for DTC eCommerce brands that are in the six to seven-figure range in annual revenue. If you meet one of these two criteria, this is for you:

  • You are trying to diversify & scale your marketing channels
    You have successfully launched your brand & revenue is growing, however, you want to tap into the power of Facebook’s advertising platform to increase your YoY growth rate.
  • You are actively advertising on Facebook, but you feel that there is room for improvement
    Over three million businesses actively advertise on Facebook & the vast majority think that they are missing out on something.

It’s commonly known that Facebook’s advertising platform that has been around since 2004 and is more powerful than ever and that their platform is pretty good at optimizing your campaign based user behavior.

But how important is creative testing in that whole framework?

It’s been proven that your testing velocity is directly correlated with the growth in your business. As you can see within the graphic from Twitter’s growth below. Long story short - the testing of your creative within in your campaign has become increasingly more important as Facebook’s ad platform matures and competition grows, meanwhile creative is your main differentiating factor.

By the end of this article, you will not only know why creative testing is key for the success of your advertising campaign and overall business, but you will also have a clear guideline of the metrics that are important to keep in mind when evaluating your creative’s performance and why ROAS is not a determining factor when it comes to your creative.

Let’s dive in first on why creative testing is crucial for your campaign’s success and if you are already familiar with the importance of testing, feel free to move on.

Here is what we are going to cover. Skip ahead 👇🏼

  1. Why you need to be testing your creative on a frequent basis
  2. The testing framework: The process of iterative editing
  3. Key metrics to analyse to optimise the performance of your creatives
  4. The four most common mistakes when optimising your creative
  5. How to get started

Why you need to be testing your creative on a frequent basis

It doesn’t matter whether it’s product marketing, brand marketing or creative marketing it’s been proven that testing is directly correlated with achieving your growth KPIs.
In recent history, we have seen it multiple times: companies that nobody knew a week before, are suddenly in everybody’s conversation.

Companies like Airbnb, Uber or Twitter are prime examples of this.

However, you might be asking yourself now: “Why did they actually outpace their competitors and became industry leaders?”

Well, the answer is simple: The key to unlocking that type of growth is high velocity testing.

Morgan Brown, VP of Growth at Shopify, actually studied more than 20 of those fast growing companies by conducting detailed research, interviews and case studies.

He was kind enough to share the conclusion of his dedicated research.

“The punchline, after all of that research, is rapid experimentation across the entire company is how these companies win and create breakout growth.”

- Morgan Brown, VP of Growth at Shopify

His statement is re-emphasised by the research conducted by Sean Ellis, founder and former CEO of GrowthHackers that inspected the rapid growth of Twitter from the years 2010 to 2012. He found out that the correlation between the increased growth rate was their increased testing velocity. Twitter moved from 0.5 tests per week to 10 test per week…

So ok, it’s incremental for your growth to continuously test new ideas and concepts, but why is creative optimisation so important?

Creative is what moves the needle within your account. Obviously other factors, like targeting, optimization or bidding strategy are important, but based upon research conducted by technology company Nielsen about 47% of your overall campaign performance by advertising element can be attributed to creative.

The good old days of “hacking” your way to a profitable ROAS by dividing interests into different ad sets and distributing your daily budget into several different campaigns are long gone. The sooner you realise that, the better your campaigns will perform.

Having this mind: how should you go about your testing cycles within your ad account?
Let’s dive into this...

The testing framework: The process of iterative editing

Pssst... if you want  the full break-down on our testing methodology, then here is the link to the full blog article.

If you are just starting to run your Facebook Ads, you probably have seen a lot of contradictory advice on the web and many tips you’ll find online, and even here are tips that have worked for that person, that business, and that moment.

So, instead of trying to keep up with the ever-moving Facebook advertising algorithm, the best thing you can do is to establish general principles that help you run your ad account based upon your industry or product and you start testing.

It’s next to impossible to keep up with all the nitty-gritty tactics and things that have worked tremendously well six months ago, but might not lead to success anymore.

When we at VictoryMedia want to validate an idea, concept or iteration, we use a basic testing cycle. This method cannot only be applied to your Facebook Ads, but to testing across your organization as a whole at any point.

We will divide each step into their respective section for you to have a clear understanding of what goes into each step.

1. Analysis

Technically, in order to analyse a set of data or outcomes you first need to have data which you can only obtain by running a test prior to this date. However, the majority of our clients at VictoryMedia have previously run Facebooks Ads.

In case you don’t have any data to analyse, make sure to have your Facebook pixel installed properly, so you can start tracking your performance website-wide.

If you already have an idea of a hypothesis, then you can start with that test, however, keep in mind that this is a cycle! You’ll end up in the analysis phase sooner or later.

With that being said: you want to analyse your data based upon the key metrics that we talk about further down in this article.

Based upon that data, you want to identify the biggest drop-off with the greatest potential impact for your campaign.

The best way to do this is to establish a baseline metric prior to your analysis and actively articulate a measurable goal for your creative. We call this an “A-Grade” creative.

Remember your testing goal is to see if your hypothesis was right.

Pro Tip: In order to make sure to accurately measure your creative’s performance, use UTM tags. With UTM tags and the help of Google Analytics, you will be able to filter your data accurately.

2. Hypothesis

After you have analysed your data and identified a drop-off you want to make sure to form a proper hypothesis. Determine your main goal and go from there.

Here you go with our full blog article on forming proper hypothesis for your creative tests.

Do you think that your video could do a better job at successfully grabbing the attention of your audience based upon the data you collected?

Then come up with ideas and keep track of them. It helps to formulate your ideas in an action/consequence format: If [we do this action], then [our audience will behave this way].

3. Prioritisation

Congrats! You have identified multiple hypotheses that you want to test, but unfortunately there is only so much budget and so much time to test all of these hypotheses. Therefore you need to decide which one you want to test first. Easier said than done…

We usually work with the RICE model in order to figure out the effort it takes to launch that particular hypothesis and the possible results this idea can generate.

Of course, if you have the budget and time, you can test multiple hypotheses at once, however, make sure to test them separately, change only one thing and have a large enough sample size to be able to identify a statistically significant outcome.

Here you go with an article on how we normally start our testing hierarchy based upon their importance and historical lift in outcome.

4. Testing

We have finally arrived at the final destination of this never-ending iteration cycle.🥳

Facebook natively gives you the option to run an A/B split-test. However, I would not suggest you do this. Not because they don’t work, actually they tend to bring really clear and significant outcomes, however, they require a lot of budget to be completed.

Therefore, if you are not spending six figures on Facebook already, I would recommend you to run your own A/B split-test.

One thing that you have to keep in mind is that, in order for the test to be accurate, you can only test one thing at a time. What you decide to change is based upon your prior hypotheses that you have set yourself after the analysis of your data.

You can run two different images for example, but then the ad copy, audience and CTA needs to stay the same in order to accurately attribute the uplift or decrease in performance that results from this test.

Pro Tip: Start out by using “bigger” elements. One of the first tests we tend to launch at VictoryMedia after having onboarded a new client is the “Type of creative”-test.

In this test we use different types of content, for example: UGC; a static image and a mashable creative to see how the target audience engages with the particular type of content.

In this scenario we then can steer towards that overall direction rather than launching marginal tests, like CTA button tests.

The advantage of this approach is that we also tend to see greater discrepancies at a lower spend level. Meaning, in order to identify a statistically significant result with a CTA button test, you need to spend a decent amount of time and money.

With “bigger” elements which have a higher impact on the creative experience, you are able to identify uplifts or decreases in performance a lot quicker.

Additionally to this, we have then also successfully tested different “bigger” routes. Because imagine the example of you constantly trying to increase the performance of your UGC content, by launching a new ad copy test and in the meanwhile you would have been able to double your performance right out of the gate if you were to run a static image instead, because your audience just tends to engage with this type of creative a lot better.

Key metrics to analyze to optimize the performance of your creatives

How do you measure the performance of your creative?

Seems like an obvious question isn’t? Return On Ad Spend (ROAS), right?
Unfortunately, although seemingly everybody tells you that ROAS is the most important metric to keep track of, especially for your creative evaluation, it is merely an indicator.

I mean, taking a look at ROAS… what does it really tell you? Obviously, it lets you know whether your campaign, ad set or creative is performing profitably, but afterwards?
An unprofitable ROAS does not tell you what is going wrong with your campaign, neither does a profitable ROAS.

That is the reason why we at VictoryMedia have moved away from evaluating campaigns on merely a ROAS-basis and moved to more specific values.

Let me introduce you to our adjusted AIDA formula: attention, interest, desire and action.

AIDA gives you the opportunity to analyse your creative and its different parts and put it into an analytical framework that is relative to the journey you need to put your customers through. This is the exact same framework that we as a Facebook agency that works with eCommerce brands from the pet supply niche to the fashion niche, use on a daily basis.

The metrics that are measured with the AIDA framework are directly correlated with ROAS. Therefore to evaluate and improve those metrics, you indirectly improve your ROAS metrics as well.

  • Awareness/ Attention

At the very top of every sales funnel is attention…

It doesn’t matter how great of a product you have, what value-proposition you have formed or what audience you are targeting, if you are not getting your prospects’ attention, you are literally throwing money out of the window.

This is when we asked ourselves the question: “When can we be certain to have grabbed the attention of a prospect and what metric that is available in the Facebook ad manager can we rely upon to measure this metric and its performance?”

Although we hate to generalise things across different accounts, we normally want to see this metric at least at 25%-30%, if you’re below that you are paying a ton of money for nobody to watch your ad.

  • Interest

According to Elmo Lewis who introduced the original AIDA framework in 1898, we also move to interest.

The core question is: “Does this creative hold the attention of your prospect?” It goes beyond the three-second video view mark and takes the overall average into consideration.

  • Desire

You have successfully grabbed the attention of your prospect and maintained their interest, however, in order for your ad to actually move your prospect through your consumer journey, you need to be able to spike their desire to want to know more about your product or service.

Desire is measured in outbound click-through rates. How many of the people that you have displayed your ad to actually want to know more about your product, its details and how to use it.

Although our benchmark is at around 1%-1.5%, you should always evaluate that metric relative to your own ad account’s average.

  • Action

Action is measured in the final outcome that you want to achieve with your campaign and creative. In 99% of the cases here at VictoryMedia this means purchases - naturally this metric is Return On Ad Spend (ROAS)

You might be saying right now: “Well, I though ROAS cannot really tell you anything about what is actually going wrong within your campaign”

And this is completely true and this why you have to take this metric with a grain of salt. At the end of the day, even the best Facebook marketing campaign and creative can only drive the most qualified and cheapest clicks. If the website is unable to let somebody checkout then this metric is natively going to be bad.

However, clicks don’t pay the bills. Just like you, we obsess over profitability and long-term growth of your company. Unfortunately, though if you are not responsible for the complete consumer journey within your company which entails landing page- and conversion-rate optimisation then this metric is not necessarily one that you can influence directly.

But as we have mentioned previously, it is an indicator, so you need to make sure to accurately keep track of this metrics.

Having discussed, how to properly measure your account’s performance: what are the most common mistakes that we see when we onboard a new account or talk to somebody who is struggling with their paid advertising performance.

The four most common mistakes when optimising your creative
  1. Changing the framework
    I see this happening day in, day out… even here at VictoryMedia we are occasionally guilty of committing this error.

    Our campaign is not performing how it’s supposed to be, we cycle in new creative, try to improve our creative metrics, but things are quite not lifting up - normally this is then the point where some media buyers try to tweak something within the ad set setting.

    Whether it’s changing the attribution window, decreasing the budget or simply adding a new audience into the ad set, this completely throws back the ad set’s learning phase which leads to adding another component into the test and therefore it will be next to impossible to distinguish which change had an effect, positive or negative, on your campaigns overall results
  2. Not having a statistical significance or a large enough data set
    What is statistical significance? Ultimately, it is an arbitrary metric, since you will almost never know when exactly you have reached statistical significance.

    However, a major error that I often see new Facebook advertisers commit is that they have a static threshold where they measure their creative performance. The relative metric varies from advertiser to advertiser. Some say that they pause a creative test to evaluate its performance after it has reached 1000 impressions and others say it must have gotten 100 clicks.

    In my option the threshold set should be correlated with the particular industry or better said product. Meaning, we normally spend about 2-3x the client’s average order value before we gather any learnings.

    This further adjusts our creative and media buying strategy to the unique needs and KPIs of the account on hand.
  3. Testing for testing’s sake
    This is probably the most common error that I see happening with people that understand the value that comes with testing, but who don’t know how to properly test.

    Especially if you are running various tests per week, things can get messy pretty quickly.

    Therefore, always keep in mind why you are running this particular test, what metrics you are measuring this test against and what you are looking to achieve with this test.
  4. Focusing on the wrong metrics
    Hopefully, after you have successfully read this whole article, this is a mistake that won’t happen in your account anymore. But this is probably the most common mistake made by people that are coming into the space: narrowing down on the wrong metrics.

    Putting huge importance on metrics like CPC or CPM are not only not goal-oriented, but are most of the times not correlated with problem that you are trying to solve.

    We have a complete article on that, but here you go with the short-form version:

    Low CTR = Try improving your creative
    Low AOV = Tweak your offer
    Low CR = Improve your lander
    Low CPM = Loose up your account structure, consolidate your account (hardest to solve)

How to get started
  1. Set your baseline metric
    If you have already run Facebook Ads in the past, then you have access to this data and you should take advantage of that.

    Export all your data into Google Sheet either manually or with Supermetrics and set your baseline metrics for your adjusted AIDA framework.

    Once you have those metrics ready, you are aware of the average performance of a creative in your account. This is the first step to also having a clear guideline on what you should be aiming for and trying to surpass.

    This is the first thing that we do with every account that we onboard at VictoryMedia, so we have a clear starting point & put a measurable metric behind the otherwise vague definition of “great creative”
  2. Set out your OKRs
    OKRs - Objective and key results. For every objective you should have around three to five key results. So, if you want to decrease your cost per purchase by 20%, then you might want to aim for an increase in your respective AIDA metrics of at least 20%.

    From there work backwards and analyse your data - how can you increase your attention metrics? Historically seen: what are the best performing creatives within your account?
  3. Measure your account’s performance relative to your OKRs and your baseline metrics
    Congrats! You have successfully identified your starting point and have laid out a goal where you want to get. Now it’s time to get from your current point: A to your desired outcome: B.

    In order to successfully achieve your goal you need to: test, test, test. Analyse your test, gather the learnings and adjust the course. Identify your biggest drop-off that at the same time could be your greatest area for growth and proactive creative problem solving.

    In case you need a helping hand with that, make sure to book your call.

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